Meet the team

Dalton Reynolds is the founder and lead agent of The Reynolds Real Estate Team at Keller Williams Realty WNY, serving buyers and sellers throughout Buffalo and Western New York. Known for his steady approach and clear communication, Dalton focuses on helping clients make informed decisions with confidence at every stage of the process.

With a background in business and a strong understanding of local market dynamics, Dalton brings a strategic mindset to each transaction. He works closely with clients to understand their goals, provide honest guidance, and create a plan that reflects both the market and their individual needs. His experience spans residential homes, investment properties, and first time buyers, allowing him to adapt his approach to each unique situation.

Dalton believes real estate works best when it is collaborative, transparent, and rooted in trust. By pairing market insight with thoughtful service, he aims to make the buying and selling experience feel clear, supported, and well managed from start to finish.

Outside of real estate, Dalton values time with family and friends and enjoys staying active in the Western New York community he proudly calls home.

Alicia oversees the systems, workflows, and client experience that keep the business running smoothly. With a background in operations, marketing, and systems management, Alicia focuses on building clear, organized processes that support both clients and agents at every stage.

She leads the day-to-day operational structure of the team, partnering closely with agents to manage workflows, execute marketing initiatives, and oversee client-facing systems. From first contact through closing, Alicia ensures transactions move efficiently and communication stays consistent and clear. Her work is grounded in a strong operational mindset shaped by corporate operations experience, where structure, clarity, and follow-through are non-negotiable.

At the heart of Alicia’s role is a genuine commitment to people. She values transparency, consistency, and thoughtful problem-solving, and takes pride in creating systems that help clients feel informed, supported, and confident throughout their experience, while also giving agents the structure they need to perform at a high level.

Outside of work, Alicia values time with family and friends and enjoys staying connected to the community she calls home. She also loves creative projects and finding ways to blend strategy with thoughtful design in both her professional and personal life.

Austin Chandler is a member of The Reynolds Real Estate Team at Keller Williams Realty WNY, supporting buyers and sellers throughout Buffalo and Western New York. Working within a collaborative team environment, Austin partners closely with experienced agents to ensure clients receive consistent guidance, clear communication, and reliable support throughout the real estate process.

Austin is focused on building strong relationships through responsiveness, organization, and attention to client needs. He values clear expectations and steady follow through, contributing to a well managed experience while continuing to grow under the guidance of the team.

Outside of real estate, Austin also works as a taekwondo instructor, where he teaches discipline, focus, and confidence to students of all ages. This role reinforces his patient, people focused approach and his commitment to helping others learn and grow through structured guidance.

Austin takes pride in professionalism, accountability, and being part of a team that prioritizes clarity, support, and a positive experience for every client.