Meet the team

Dalton Reynolds is the founder and lead agent of The Reynolds Real Estate Team at Keller Williams Realty WNY, serving buyers and sellers throughout Buffalo and Western New York. Known for his steady approach and clear communication, Dalton focuses on helping clients make informed decisions with confidence at every stage of the process.

With a background in business and a strong understanding of local market dynamics, Dalton brings a strategic mindset to each transaction. He works closely with clients to understand their goals, provide honest guidance, and create a plan that reflects both the market and their individual needs. His experience spans residential homes, investment properties, and first time buyers, allowing him to adapt his approach to each unique situation.

Dalton believes real estate works best when it is collaborative, transparent, and rooted in trust. By pairing market insight with thoughtful service, he aims to make the buying and selling experience feel clear, supported, and well managed from start to finish.

Outside of real estate, Dalton values time with family and friends and enjoys staying active in the Western New York community he proudly calls home.

Alicia Hallberg plays a central role in the operations and client experience of The Reynolds Real Estate Team at Keller Williams Realty WNY. With a background in operations, marketing, and systems management, Alicia focuses on making sure every part of the process feels clear, organized, and well supported for both clients and the team.

She works closely with agents to manage workflows, coordinate marketing, and oversee client facing systems, helping ensure each transaction runs smoothly from first contact through closing. Alicia brings a strong operational mindset to her work, shaped in part by her experience in corporate operations, where clarity, structure, and follow through are essential.

At the heart of Alicia’s work is a genuine commitment to people. She values clear communication, consistency, and thoughtful problem solving, and takes pride in creating systems that help clients feel informed, supported, and confident throughout their experience.

Outside of work, Alicia values time with family and friends and enjoys staying connected to the community she calls home. She also loves creative projects and finding ways to blend strategy with thoughtful design in both her professional and personal life.

Austin Chandler is a member of The Reynolds Real Estate Team at Keller Williams Realty WNY, supporting buyers and sellers throughout Buffalo and Western New York. Working within a collaborative team environment, Austin partners closely with experienced agents to ensure clients receive consistent guidance, clear communication, and reliable support throughout the real estate process.

Austin is focused on building strong relationships through responsiveness, organization, and attention to client needs. He values clear expectations and steady follow through, contributing to a well managed experience while continuing to grow under the guidance of the team.

Outside of real estate, Austin also works as a taekwondo instructor, where he teaches discipline, focus, and confidence to students of all ages. This role reinforces his patient, people focused approach and his commitment to helping others learn and grow through structured guidance.

Austin takes pride in professionalism, accountability, and being part of a team that prioritizes clarity, support, and a positive experience for every client.